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This site, also written as 60 BD in some searches, is an independent information guide to the platform, not the operator itself. If you spot something wrong on a page, or you want to ask how a guide was put together, write to the 60BD guide team at support@60-bd.org. Messages are read and answered in English by a small editorial team, with no fixed reply time promised. There's no account, deposit or wagering system behind this address, just people checking facts and fixing pages.
How the 60BD guide team can be reached
There's one channel for this site: e-mail, at support@60-bd.org. Replies come in English, with no promised turnaround and no fixed hours attached to it. There's no phone line, no live chat and no social media account run by this guide, so e-mail is genuinely the only way through.
Add the exact page URL and a screenshot of what looks wrong. That alone makes a correction far quicker to check and confirm.
What we can help with
The guide team can look into anything that concerns how this site presents information, not how the platform itself behaves. A few examples of fair ground:
- Flagging outdated screenshots or steps that no longer match a screen
- Reporting broken or dead links inside any guide page
- Asking how a particular section or figure was written up
- Raising a partnership, press or data-correction enquiry with the editors
What belongs to 60BD support instead
Some problems simply sit outside what an information site can touch, however carefully a page is written. These need the operator's own team, not this guide:
- Deposit or withdrawal delays, failed bKash or Nagad transfers
- Bonus, cashback or wagering disputes tied to your own balance
- Identity verification, NID checks or document upload issues
- Login, OTP or locked-account trouble, best started from the login guide
Sending a request that gets a quick answer
A short, specific message gets looked at faster than a long general one. Three things help the editorial side sort it quickly.
- Use your usual address Send the message from the inbox you actually check, so a reply can reach you without extra back and forth.
- Name the exact page Say which URL or section is wrong, for example the Aviator part of the casino guide, and what you expected to see there.
- Attach a plain screenshot Show the screen in question, but never include passwords, OTPs, ID photos or payment details in any attachment.
What happens to a message once it's sent
Anything sent to support@60-bd.org is used only to answer your query and fix the page concerned, then kept no longer than needed for that. Full detail on handling and storage sits in the privacy policy. Nothing you send here is passed to the operator, since this guide has no account link with the platform itself.
Contact FAQ
Can the 60BD guide team open up a betting account?
No. Account locks, OTP failures and verification holds can only be fixed inside the account itself, through the operator's own live chat support, not through this guide's e-mail.
Who do you contact about a stuck withdrawal?
Say a player in Halishahar sends ৳1,000 to a wallet and the withdrawal doesn't land, that case goes to the operator's support inside the account, since this site holds no payment records at all.
How do you ask for a correction on a page?
Write to support@60-bd.org naming the exact page, for example a deposit guide read on a laptop on home broadband, and describe what looks outdated or wrong.
What should never be sent by e-mail?
Never attach or type out passwords, OTP codes, NID photos or card and wallet details, genuine staff, on either side, will never ask you for these.